{"id":3947,"date":"2026-03-23T08:39:34","date_gmt":"2026-03-23T06:39:34","guid":{"rendered":"https:\/\/lillapanzio.ro\/?page_id=3947"},"modified":"2026-03-30T11:32:05","modified_gmt":"2026-03-30T08:32:05","slug":"politica-de-retur","status":"publish","type":"page","link":"https:\/\/lillapanzio.ro\/ro\/visszakuldesi-szabalyzat\/","title":{"rendered":"Visszak\u00fcld\u00e9si szab\u00e1lyzat"},"content":{"rendered":"<h6 style=\"text-align: left;\">1. Returul produselor si anularea comenzii<\/h6>\n<p>Produsele comercializate de SC PROD NYAKAS SRL constau \u00een aur de investi\u021bie (lingouri \u0219i\nmonede), al c\u0103ror pre\u021b este influen\u021bat direct de fluctua\u021biile pie\u021bei financiare.<\/p>\n<p><strong>Conform OUG nr. 34\/2014, consumatorii beneficiaz\u0103, \u00een general, de dreptul de retragere\n\u00een termen de 14 zile pentru contractele la distan\u021b\u0103. Cu toate acestea, potrivit art. 16 lit.\nb) din acela\u0219i act normativ, acest drept nu se aplic\u0103 \u00een cazul produselor sau serviciilor al\nc\u0103ror pre\u021b depinde de fluctua\u021biile pie\u021bei financiare, asupra c\u0103rora profesionistul nu are\ncontrol.<\/strong><\/p>\n<p>Aurul de investi\u021bie (lingouri \u0219i monede) se \u00eencadreaz\u0103 \u00een aceast\u0103 categorie, fiind un produs al\nc\u0103rui pre\u021b variaz\u0103 \u00een func\u021bie de pia\u021ba interna\u021bional\u0103. Pre\u021burile produselor de investi\u021bii depind de\nfluctua\u021biile pie\u021belor financiare \u0219i nu sunt controlate de compania SC PROD NYAKAS SRL.<\/p>\n<p><strong>Prin urmare, aceste produse sunt exceptate de la dreptul de retragere.<\/strong><\/p>\n<p><strong>Produsele achizi\u021bionate nu pot fi returnate \u0219i nu se accept\u0103 anularea comenzilor dup\u0103\nconfirmarea acestora.<\/strong><\/p>\n<p class=\"translation-block\">\u00cen cazul \u00een care produsele livrate prezint\u0103 deterior\u0103ri vizibile, vicii aparente sau nu corespund\nspecifica\u021biilor comenzii, Clientul are obliga\u021bia de a notifica Societatea \u00een termen de maximum\n<strong>24 de ore<\/strong> de la recep\u021bionarea acestora.<\/p>\n<p class=\"translation-block\">Pentru validarea reclama\u021biei \u0219i facilitarea procesului de \u00eenlocuire sau rambursare,\n<strong>recomand\u0103m insistent\/solicit\u0103m ca deschiderea coletului \u0219i verificarea con\u021binutului s\u0103 fie \u00eenregistrate video.<\/strong> \u00cen absen\u021ba unei dovezi video care s\u0103 ateste starea coletului la momentul recep\u021biei, Societatea \u00ee\u0219i rezerv\u0103 dreptul de a analiza reclama\u021bia \u00een baza celorlalte dovezi disponibile, conform legisla\u021biei \u00een vigoare privind protec\u021bia consumatorului \u0219i regimul de garan\u021bie.<\/p>\n<h6>2. Erori de pret si confirmarea comenzilor<\/h6>\n<p>Ne str\u0103duim s\u0103 oferim informa\u021bii exacte, \u00eens\u0103 din motive tehnice sau erori umane, pot ap\u0103rea\nsitua\u021bii \u00een care pre\u021burile sau caracteristicile produselor sunt afi\u0219ate incorect, din cauza unei\nerori tehnice, umane sau de sistem.<\/p>\n<p class=\"translation-block\"><strong>Momentul \u00eencheierii contractului: <\/strong>Conform legisla\u021biei \u00een vigoare, contractul la distan\u021b\u0103 se\nconsider\u0103 \u00eencheiat doar \u00een momentul \u00een care v\u00e2nz\u0103torul confirm\u0103 acceptarea comenzii printr-o\nnotificare de expediere sau un e-mail de confirmare final\u0103. Mesajul automat generat imediat\ndup\u0103 plasarea comenzii reprezint\u0103 doar o confirmare de primire a solicit\u0103rii de achizi\u021bie, nu\nacceptarea acesteia.<\/p>\n<p class=\"translation-block\"><strong>Pre\u021buri derizorii:<\/strong>  \u00cen cazul \u00een care un produs este afi\u0219at cu un pre\u021b v\u0103dit eronat (pre\u021b derizoriu,\nmult sub valoarea real\u0103 de pia\u021b\u0103), ne rezerv\u0103m dreptul de a anula comanda \u0219i de a nu livra\nprodusul, chiar dac\u0103 a fost generat un mesaj automat de confirmare a primirii comenzii. \u00cen\naceste situa\u021bii, v\u0103 vom contacta \u00een cel mai scurt timp pentru a v\u0103 informa despre eroare.<\/p>\n<p class=\"translation-block\"><strong>Rambursarea pl\u0103\u021bilor:<\/strong> Dac\u0103 plata a fost deja efectuat\u0103 pentru o comand\u0103 anulat\u0103 din cauza\nunei erori de pre\u021b, suma va fi returnat\u0103 integral \u00een cel mai scurt timp, f\u0103r\u0103 costuri suplimentare\npentru cump\u0103r\u0103tor.<\/p>","protected":false},"excerpt":{"rendered":"<p>1. A term\u00e9kek visszak\u00fcld\u00e9se \u00e9s a rendel\u00e9s t\u00f6rl\u00e9se A SC PROD NYAKAS SRL \u00e1ltal forgalmazott term\u00e9kek befektet\u00e9si aranyb\u00f3l (rudak \u00e9s \u00e9rm\u00e9k) \u00e1llnak, amelyek \u00e1ra k\u00f6zvetlen\u00fcl a p\u00e9nz\u00fcgyi piac ingadoz\u00e1s\u00e1t\u00f3l f\u00fcgg. Az OUG 34\/2014 szerint a fogyaszt\u00f3k \u00e1ltal\u00e1ban 14 napos el\u00e1ll\u00e1si joggal rendelkeznek a t\u00e1voll\u00e9v\u0151k k\u00f6z\u00f6tt k\u00f6t\u00f6tt szerz\u0151d\u00e9sek eset\u00e9n. Ugyanakkor ugyanezen jogszab\u00e1ly 16. cikk b) pontja [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3947","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Visszak\u00fcld\u00e9si szab\u00e1lyzat - Lilla Panzi\u00f3 - Sz\u00e9kelyudvarhely<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/lillapanzio.ro\/ro\/politica-de-retur\/\" \/>\n<meta property=\"og:locale\" content=\"ro_RO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Visszak\u00fcld\u00e9si szab\u00e1lyzat - Lilla Panzi\u00f3 - Sz\u00e9kelyudvarhely\" \/>\n<meta property=\"og:description\" content=\"1. 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